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Highlights from the Bancassurance Asia Summit 2016 in Singapore
The 6th Bancassurance Asia Summit 2016 was held in Singapore between 22nd – 25th November 2016.
The privately-held summit was attended by the Banking & Insurance industry top leaders:
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Terry Roberts, Managing Director Insurance, Citibank
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Sammeer Sharma, Country Head Bancassurance, Standard Chartered Bank
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Margaret Wong, Head of Strategic Partnership, QBE Insurance
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Deepak Khanna, Head of Wealth Development,HSBC
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Amreesh Kher, Senior Vice President & Head-Bancassurance, IndusInd Bank
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Li Hui Hui, Chief Executive Officer, Evergrowing Bank
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Mark Wei, Chairman, KGI Bank
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Frank Van Kempen, Chief Commercial Officer, Ageas Asia
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Henky Kusno, Head of Bancassurance Product Management, PT Bank ANZ Indonesia
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Nur Ain Ramli, Vice President & Head of Wealth Management Department, Bank Muamalat Malaysia
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Leroy Loo, Head of Bancassurance Business,PT UOB Indonesia
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Rheza Karyanto, Wealth Management Products & Services Head,Commonwealth Bank
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David Wei, Chief Bancassurance Officer, Metlife China
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Adhi Nugraha, VP Regional Bancassurance Head, PT Hanwha Life Indonesia
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Stanley Wong, Head of Banking Partnership, Transamerica Life Bermuda Limited
The Keyword: Trust
On what drives the financial and insurance industry, Li Hui Hui, President Global Business Management Deputy GM and Strategic Development Division Board of Director of China Heng Feng Bank described: “Trust is the central point of the financial landscape.”
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The Influence of Insurance Agencies
In another discussion on the insurance distribution channel, Amreesh Kher, Senior Vice President & Head Bancassurance of IndusInd Bank remarked: “Agency is still a strong and critical force. An insurance agent who can sustain over a long term of the business is a force to be reckon with in the industry.”
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Customer Journey in UOB
Financial, insurance and risk planning are complex and individual matters to discuss with clients. Leroy Loo, Senior Vice President of Bancassurance Business for UOB Indonesia describe how UOB creates their customer engagement journey: “Our customer engagement is like a journey and we place traffic lights in between to facilitate and ensuring the journey is smooth for them.”
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