Bank of China HK RM Chat
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Bank of China HK Private Wealth Launches Relationship Manager Video Chat Service, New Enhancement Allows Investment Transactions

15th September | Hong Kong

Bank of China (Hong Kong) Private Wealth targeting at clients with at least HK$8 million ($1 million), has launched a new Relationship Manager video chat service to allow video meeting remotely between clients & Relationship Manager (2021 2H), including a new enhancement allowing investment transactions (2022).  Bank of China (Hong Kong) Private Wealth: “The latest enhancement RM Chat Investment by Video Service enables customers to conduct fund investments remotely, starting from investment advisory, evaluation to confirmation of transactions via RM Chat, the Bank’s mobile banking instant messaging feature built on its own platform. Its video and audio recording function also helps safeguard customers’ interests. RM Chat Investment by Video Service will be launched at selected branches in the first phase and expected to roll out to all branches later this year.”

“ Bank of China HK Private Wealth Launches Relationship Manager Video Chat Service, New Enhancement Allows Investment Transactions “

 


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Bank of China HK Private Wealth

 

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Bank of China HK RM Chat

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“ Through RM Chat in the BOCHK Mobile Banking, you can connect with your dedicated Relationship Manager and service team by text or voice messages, whichever you prefer.  For answers to your banking questions and for completion of financial instructions all in place, our team of professionals is here to help you around the clock. To ensure maximum security, all conversations are encrypted throughout the entire process. “

 

Bank of China HK Private Wealth: To meet the sophisticated investment needs of its customers, BOCHK has also expanded its product offerings to include bonds and equity linked notes through private placement. Private Wealth’s “1+10” team of experts, including the Bank’s dedicated Relationship Managers, along with Assistant Relationship Managers and other specialists in areas such as external inheritance consultancy, mortgage, wealth management, foreign exchange, insurance, credit sales, securities, cross-border and concierge services, stand ready to offer a full range of support to its customers. The Bank’s one-on-one mortgage consultation service also provides one-stop personalised mortgage service for property buyers, including a channel for one-day express mortgage approval, preferential mortgage rates, up-to-date property market information, exclusive property tours and GBA mortgage plans to better serve the local or cross-border property purchasing needs of our customers.




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