Hong Kong Insurance Group FWD Launches FWD AI Lab in Singapore to Develop & Deploy AI Technologies for Insurance Industry, FWD AI Lab Supported by Singapore Economic Development (EDB), FWD Group is Also Participant in Monetary Authority of Singapore (MAS) AI Program (Pathfin.ai)
9th October | Hong Kong
Hong Kong insurance group FWD has announced the launch of FWD AI Lab in Singapore to develop & deploy AI technologies for the insurance industry, with FWD AI Lab supported by Singapore Economic Development (EDB). FWD Group is also a participant in Monetary Authority of Singapore (MAS) AI Program (Pathfin.ai). Announcement (8/10/25): “FWD Group Holdings Limited (“FWD Group” or “FWD”) today announced the inauguration of the FWD AI Lab in Singapore, a strategic move to accelerate innovation in insurance through artificial intelligence (“AI”) and data science. By 2027, the FWD AI Lab aims to deliver hundreds of AI models and to build PhD-level agentic AI systems, in collaboration with the National University of Singapore and other research institutes. The initiative is supported by the Singapore Economic Development Board (“EDB”) and aligns with the country’s National AI Strategy (“NAIS 2.0”). The FWD AI Lab is designed to be a centre of excellence (“CoE”), where cutting-edge AI and generative AI technologies are developed and deployed to address insurance industry opportunities and challenges. From personalised product recommendations, underwriting, claims to fraud detection, agent recruitment and training, the FWD AI Lab aims to make the insurance experience faster and more intuitive for customers. Complementing these efforts, FWD Group is also a participant in the Pathfin.ai programme, led by the Monetary Authority of Singapore (MAS) in collaboration with the financial industry. The programme fosters knowledge exchange and accelerates adoption in AI implementation. FWD Group embarked on its AI journey in 2019 and first began exploring generative AI opportunities in 2022. Earlier this year, FWD Group joined the AI cohort programme, led by the Insurance Authority (IA) in Hong Kong, as a core participant. The IA initiative aims to establish centres of excellence, nurture talent, and foster experience sharing across the industry.”
“ Hong Kong Insurance Group FWD Launches FWD AI Lab in Singapore to Develop & Deploy AI Technologies for Insurance Industry, FWD AI Lab Supported by Singapore Economic Development (EDB), FWD Group is Also Participant in Monetary Authority of Singapore (MAS) AI Program (Pathfin.ai) “
![](https://www.caproasia.com/wp-content/uploads/2025/08/Air-Charter-Service-728x90-1.png")
Yao Yu Hui, Group Chief Data Officer of FWD Group: “At FWD, we believe in the transformative power of digital innovation, AI, and responsible technology leadership to redefine the insurance experience. By tapping into innovation ecosystems and exceptional talent across our markets, we’re building the capabilities to deliver more personalised and simpler customer journeys. We’re deeply grateful for the support from EDB, which has been instrumental in helping us to establish our AI Lab in Singapore, as we carry on our vision of changing the way people feel about insurance.”
Chen Yiwen, Vice President, Singapore Economic Development Board: “FWD’s new lab joins a growing community of AI CoEs across different industries in Singapore. These AI CoEs help companies drive business transformation and unlock new opportunities through responsible AI adoption. We welcome more companies to tap on our skilled talent pool and collaborate with both industry and academia to create innovative solutions that deliver tangible value.”
FWD Group – FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
Hong Kong Insurance Group FWD Launches FWD AI Lab in Singapore to Develop & Deploy AI Technologies for Insurance Industry, FWD AI Lab Supported by Singapore Economic Development (EDB), FWD Group is Also Participant in Monetary Authority of Singapore (MAS) AI Program (Pathfin.ai)
Caproasia Users
- Manage $20 million to $30 billion of assets
- Invest $3 million to $300 million
- Advise institutions, billionaires, UHNWs & HNWs
Caproasia Platforms | 11,000 Investors & Advisors
- Caproasia.com
- Caproasia Access
- Caproasia Events
- The Financial Centre | Find Services
- Membership
- Family Office Circle
- Professional Investor Circle
- Investor Relations Network
Monthly Roundtable & Networking
Family Office Programs
The 2026 Investment Day
- March - Hong Kong
- March - Singapore
- April - Hong Kong
- April - Singapore
- July - Hong Kong
- July - Singapore
- Sept- Hong Kong
- Sept - Singapore
- Oct- Hong Kong
- Nov - Singapore
- Visit: The Investment Day | Register: Click here
Caproasia Summits
- The Institutional Investor Summit
- The Investment / Alternatives Summit
- The Private Wealth Summit
- The Family Office Summit
- The CEO & Entrepreneur Summit
- The Capital Markets Summit
- The ESG / Sustainable Investment Summit
