UBS Trading Disrupted on 18th March 2026 (Tuesday), Announced Completion All Migration of Credit Suisse Clients to UBS Infrastructure after Completing Migration of Switzerland-Booked Clients to UBS Infrastructure
19th March 2026 | Hong Kong
UBS trading was reported to be disrupted on 18th March 2026 (Tuesday). In 2026 March, UBS completed all migration of Credit Suisse clients to UBS infrastructure after completing the last migration of Switzerland-booked clients to UBS infrastructure. Credit Suisse was acquired by UBS in 2023 March, with full integration & completion expected in 2026. In 2026 February, Switzerland banking giant UBS ($141 billion market value) reported $7 trillion assets & $7.8 billion profit for 2025, and booked $29 million loss on sale of UBS Asset Management ($1.8 trillion AUM) alternatives platform O’Connor 6 investment strategies with $11 billion AUM (O’Connor Single Manager Hedge Fund, Private Credit & Commodities Platform). UBS Global Wealth Management Asia reported $795 billion total invested assets, and is targeting $200 billion annual inflows. In 2026 February, some Credit Suisse clients flagged administrative hassle & weeks to get PIN (Personal Identification Number) from UBS to access e-banking account after transfer of accounts from Credit Suisse to UBS. UBS PIN requires manual request by client, and not automatically sent to clients by default. International clients will receive PIN by snail mail after manual request. Announcement (18/3/26): “UBS announces today that, with the completion of the migration of Swiss-booked clients, it has successfully completed the migration of all former Credit Suisse clients to UBS infrastructure globally, another key milestone in the integration of Credit Suisse. Since the acquisition of Credit Suisse in March 2023, the integration has been guided by a carefully sequenced and executed plan, with significant milestones – including the parent bank merger and the merger of the Swiss entities, reached in summer 2024. Preparation for the migration in Switzerland included expanded capacities in our branches, contact centers and support functions, more than 80,000 tests, and over 132,000 hours of migration-specific training for frontline colleagues. Furthermore, the payment volumes on the UBS platform increased by 25%, to almost 3.1 million transactions per day, demonstrating the robustness and efficiency of the newly integrated systems. The migration placed a strong focus on the client journey, with positive feedback received across client segments. UBS maintained transparent communication throughout, sending nearly 3 million personalized letters and establishing dedicated digital hubs for client information and self-service. As a result, client satisfaction remained high, with increased trust, reflecting UBS’s continued commitment to putting clients first. The completion of the client migration enables the final phase of the integration, including the decommissioning of legacy IT infrastructure. As previously announced, UBS is on track to substantially complete the integration by the end of 2026.”
“ UBS Trading Disrupted on 18th March 2026 (Tuesday), Announced Completion All Migration of Credit Suisse Clients to UBS Infrastructure after Completing Migration of Switzerland-Booked Clients to UBS Infrastructure “
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UBS Trading Disrupted on 18th March 2026 (Tuesday), Announced Completion All Migration of Credit Suisse Clients to UBS Infrastructure after Completing Migration of Switzerland-Booked Clients to UBS Infrastructure
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