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DBS Launches Virtual Recruiter to Hire Wealth Managers

DBS has launched Southeast Asia’s first virtual bank recruiter (Jim), to hire wealth managers more efficiently.  The bank is looking to hire 40% more wealth managers in 2018 to support its growing wealth management business.

” DBS Launches Virtual Recruiter to Hire Wealth Managers “

In pilot since April 2018, Jim (Jobs Intelligence Maestro) has helped DBS recruiters to review resumes, collect applicants’ responses for pre-screening questions, and conduct psychometric profiling assessments on candidates.  With Jim, candidates also benefit from a faster, more streamlined process, with real-time interaction available 24/7.

Jim will be available in Hong Kong, China, Taiwan, Indonesia and India, for recruitment of wealth manager roles. The virtual recruiter will also be made available for other high-volume roles such as the Management Associate and Graduate Associate programmes. These programmes typically see more than 7,000 candidates vying for 20 roles.



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James Loo, Head of Talent Acquisition Group, Group Human Resources, DBS Bank:

“Our candidates are often busy during the day, and many of our recruiters end up working long hours to cater to their schedules. A virtual recruiter, such as Jim, would lighten our employees’ workload. Previously manual processes – such as posting screening questions, conducting psychometric assessments and tests – have now been fully automated. This frees up our recruiters’ time so they can take on higher value work.”




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